CASE STUDY

Lost Emails Successfully Recovered After PC Crash

MCS Micro Computer Services lost Outlook data, recovered it quickly using Stellar Repair for Outlook.

Introduction:

Since 1988, MCS Micro Computer Services has been a trusted IT partner for businesses and individuals throughout the Midwest and Brookings area. From navigating Y2K challenges to deploying cutting-edge cloud solutions, MCS has seen—and solved—it all. Whether it's building secure networks for businesses without in-house IT teams or helping homeowners fix a broken device, MCS delivers high-end IT services with confidence and care.

When a recent PC crash threatened access to critical Outlook data, MCS didn’t hesitate. They tapped into their deep technical knowledge and took immediate action to recover lost emails—because at MCS, handling IT problems isn't just a service—it's second nature.

Background:

After a PC crash, MCS Micro Computer Services moved swiftly to set up a replacement system. While most operations resumed smoothly, one critical issue emerged—not all historical Outlook emails were pulled into the new setup. Given the importance of email communication in daily business operations, especially when managing multiple clients and ongoing projects, the incomplete migration posed a challenge that required immediate resolution.

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Statement from the customer:

Good service and a great experience. Software delivers exactly as promised. Very efficient and fast– Morne, Director

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Impact on the Business:

Although the situation didn’t halt operations, the inability to access historical emails created a potential bottleneck. Important past communications, project details, and client interactions were locked in the corrupted PST file. Without them, referencing old threads, fulfilling follow-ups, and maintaining continuity in client service would have been difficult—jeopardizing efficiency and professional consistency.

Attempted Solutions:

No alternatives were considered—MCS knew exactly where to turn. Having previously used Stellar Repair for Outlook with great success, the team had full confidence in its capabilities. The familiarity and reliability of the tool eliminated the need to explore other options, saving valuable time and minimizing risk during a sensitive recovery situation.

Solution and Benefits:

Stellar Repair for Outlook once again delivered exactly as expected. The software quickly processed the corrupted PST file, restoring full access to historical emails without hassle. Fortunately, the PST file wasn’t overly large this time, which allowed for an even faster recovery.

What stood out was the consistency and ease of use—no guesswork, no complications. The experience reaffirmed MCS’s trust in the software, providing peace of mind and proving its value in mission-critical scenarios. With restored access to old emails, the team could seamlessly resume operations and continue delivering top-tier service to clients without missing a beat.

Conclusion:

For a company like MCS Micro Computer Services—built on decades of delivering reliable IT solutions—having dependable tools is essential. When a PC crash disrupted access to critical Outlook data, there was no hesitation. MCS trusted their go-to solution, Stellar Repair for Outlook, to get the job done. And it did—quickly, effectively, and without disruption. The experience reinforced the importance of proven, efficient recovery tools in maintaining business continuity and client service excellence. With operations restored and email history recovered, MCS was back to doing what they do best: solving IT problems with confidence and expertise.

Effortlessly Repair up-to 50 GB of corrupted PST files with Stellar Repair for Outlook

Stellar Repair for Outlook repairs and recovers large corrupted PST file data (contacts, emails, calendars, etc.) in new PST and other file formats.

Read More

Statement from the customer:

“Good service and a great experience. Software delivers exactly as promised. Very efficient and fast“

Morne, Director

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Client Name

MCS Micro Computer Services

Business Need

Restore lost historical Outlook mail after a PC crash and system reset.

Challenges

Not all old mail was retrieved during the setup of a replacement PC, creating operational inconvenience.

Solution

Stellar Repair for Outlook with tech support from Dheeraj enabled fast, reliable email recovery.

Stellar Repair for Outlook

Benefits

Quick access to historical emails, minimal downtime, no disruption to client communication.

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